My Africa trip pictures and video are gone

A customer called recently and was just about in tears over the loss of a thumb drive that up to the hose and into the central cleaning system. We were called out to try and recover the item and the priceless pictures and videos it contained. We’ve been called out for similar recoveries in the past. Things like jewelry, rings, and other valuables do find their way into our systems from time to time.

After a thorough cleaning and checkout of the power unit, we were unsuccessful. The second step was to verify that the hose and attachments were clear. Then we used our “unclogger” to reverse flow through the system. This also did not produce the thumb drive.

Finally, we send a special cleaning towel through the system and again checked the power unit. This time we found the item and the pictures were saved.